White-label EMR for hospitals

The EMR built
for the consult.

One hospital system to schedule care, run in-person or video consultations, document every clinical decision, and carry the patient record forward.

See Telemex for your hospital Explore the clinical workflow
  • Longitudinal patient record
  • Consultation-native workspace
One chart · Every encounter
+ Northstar Health All systems online
Good morning, Dr. AminaClinical workspace
16 Sep
Consultations128 completed
Open orders02Track status
Safety alerts03Review now
Today’s consultationsOpen patient chart →
JKJared K.General consultation
ONOlivia N.Follow-up · CardiologyWaiting
SASamuel A.Prescription review•••
One patient recordProblems, meds, allergies & alerts
Your hospital EMRBrand, domain & workflows

A hospital EMR built around the work of care

  • 01 Consultation-native charting
  • 02 Longitudinal patient record
  • 03 Coded clinical data
  • 04 Audit & consent controls

The consultation-native EMR

The consult becomes
the record.

Telemex puts the patient chart inside the consultation workflow, so history, examination, investigations, diagnosis, and treatment become one continuous clinical record.

JKJared K. · Patient
AMDr. Amina
08:42
Patient chartJared K.
JK
HistoryPhysicalDiagnosis
!

Allergy noted Penicillin — severe reaction

The chart is part of the consultation.In-person or video care, live documentation, and patient context—side by side.

01 / 04

Built for hospitals

One patient record.
Two hospital views.

Clinicians get a focused workflow for care. Hospital leaders get the control, visibility, and governance needed to run it safely.

01 / The clinician view

Everything needed to complete the encounter.

Move through history, physical examination, investigations, diagnosis, and treatment without losing the patient’s clinical context.

  • ↗
    One-screen chart summaryActive problems, medications, allergies, alerts, and recent vitals before the clinician acts.
  • ↗
    Clinical safety in the workflowCoded diagnoses and orders, allergy checks, interaction warnings, and reasoned overrides.
  • ↗
    A record that continuesLongitudinal timeline, active medications, open orders, referrals, and immutable visit summaries.
Walk through the clinical workflow →

White-label by design

Your identity.
Everywhere.

Deploy a complete EMR under your hospital’s name, domain, colours, documents, communications, feature set, and clinical workflow.

Brand studioLive preview
Northstar Health
northstar.telemex.health ✓
Custom logo
Custom domain
Custom communications
+ Northstar HealthPatients   Consultations   Orders

Good morning,
Dr. Amina.

Your clinical workspace is ready. Three patients are waiting for review.
JK
Jared K. · MRN 008212 active problems · 1 safety alert
Start consult →
Powered by Telemex
Your hospital EMRemr.northstar.health↗
01Your institutional identity

Hospital logo, colour system, PWA, clinical documents, email sender, and metadata.

02Your isolated environment

A separate frontend, API, database, credentials, assets, and configuration for your hospital.

03Your clinical operating model

Configure roles, enabled modules, booking mode, payments, and patient pathways.

From workflow to ward

An EMR shaped around
your hospital.

Start with how your teams deliver care, then configure the clinical workflow, governance model, and hospital identity around it.

  1. 01
    ✦

    Map

    Define services, care teams, consultation stages, governance, and required modules.

  2. 02
    ◫

    Configure

    Apply hospital branding, feature flags, roles, booking rules, and clinical settings.

  3. 03
    ⌁

    Validate

    Review permissions, coded coverage, CDS behaviour, audit attribution, and workflow readiness.

  4. 04
    ↗

    Launch

    Deploy your isolated hospital environment and onboard administrators, clinicians, and patients.

A complete clinical core

More than notes.
A working EMR.

Every capability connects back to the encounter and forward into the longitudinal chart, so the record remains clinically useful after the consultation ends.

AMCONSULT 08:42
01

Consultation workspace

In-person and video encounters with the chart, five-stage documentation, orders, prescriptions, referrals, and finalisation in one workflow.

▤02

Longitudinal patient chart

Problems, allergies, vitals, immunisations, active medications, open orders, and a filterable clinical timeline.

!03

Clinical decision support

Allergy, duplicate, interaction, age, and pregnancy checks with severity-based blocks and audited overrides.

Rx04

Coded clinical decisions

ICD-10 diagnoses, RxNorm medications, LOINC investigations, and CVX immunisations with free-text fallback.

↗05

Orders & continuity

Track medications, investigations, and referrals across encounters with explicit status, closure, and follow-up.

⌁06

Hospital readiness

Measure coded coverage, CDS overrides, chart attribution, export integrity, referral closure, and offline sync health.

Clinical governance

A record your hospital can account for.

Every chart action, override, export, and referral outcome is designed to leave a clear operational trail.

Discuss your governance model ↗
01

Role and ownership controls

Admin, doctor, and patient access is enforced by role, assignment, chart ownership, and hospital feature policy.

⌾
02

Append-only chart audit

Every chart view, create, update, delete, and export is attributable with actor, section, device time, and sync time.

⌁
03

Consent-gated portability

Patient data-sharing consent governs chart exports, with revocation, expiring download access, and immutable visit summaries.

◇
04

Safe offline charting

Clinicians can continue selected chart work offline with idempotent writes, explicit conflict handling, and server re-validation on sync.

▦

Hospital EMR questions

Before we talk.

Every hospital has different workflows and governance. We’ll map Telemex to yours in a working session.

Ask our team →

The clinical record is created inside the encounter workflow. History, physical examination, investigations, diagnosis, treatment, orders, prescriptions, referrals, and finalisation remain connected to the same consultation and longitudinal patient chart.

Telemex supports coded diagnoses, problem lists, structured allergies, vitals, immunisations, active medications, investigation orders and results, referrals, visit summaries, and a cross-encounter patient timeline.

Prescription workflows can evaluate allergy, duplicate, interaction, age, and pregnancy rules. Blocking warnings require a reasoned override, which is retained in the audit trail.

Selected doctor-side chart modules support offline work. Writes keep their idempotency keys, conflicts use server-wins handling, and clinical decision support is re-validated by the server when the device reconnects.

The current deployment model gives each hospital its own frontend, backend, database, environment settings, credentials, assets, brand configuration, enabled modules, and workflow settings.

Bring us your workflow

See your hospital in Telemex.

Show us how a consultation moves through your hospital. We’ll show you how Telemex turns it into a complete, governed patient record.

30

A focused 30-minute EMR sessionYour care model, the consultation workflow, and a clear implementation path.